Student Success Stories

Powerful Focus on Service

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  • I was ordering transcripts and needed help navigating which options were best suited for my state licensing. Nikki answered my call and was wonderful! She was pleasant, easy to work with, and patient. Your organization and team are very lucky to have her! I really appreciate that level of effort - especially when customer service seems to be on the decline these days... She went above and beyond.
  • Tamara is GREAT. Her wonderful personality and positive approach helped to diffuse my stressful situation, as I’m sure it does countless others. She made my day!
  • I would like to applaud Heather on the exceptional customer service she gave me today! If she were on my staff, I'd be sure to acknowledge and recognize her worth. Thanks again. 
  • Amanda's service was phenomenal. She was sensitive, knowledgeable, and patient while providing explicit directions. Amanda is an asset to the company and her courteous and friendly manner were very much appreciated