Villanova University is live with TranscriptsPlus® from Credentials Solutions. By adding TranscriptsPlus®, in addition to school-to-school and third party PDF sending, Villanova students and alumni are able to order transcripts online and have them sent electronically.
TranscriptsPlus offers a secure, FERPA compliant, and easy-to-use transcript ordering platform. Transcripts can now be ordered 24/7 from anywhere in the world. Proprietary automation software RoboRegistrar® locates records, authenticates students and alumni, checks for holds, communicates with students via email and text, and facilitates order fulfillment.
The capability to send PDF transcripts through TranscriptsNetwork™, the largest sending and receiving network serving higher education, gives students and alumni a faster and more efficient way of sending their academic records.
Credentials Solutions’ world-class customer service is available to the university and its students. Customer Service Representatives assist students and alumni with any issues that may come up during the transcript ordering process, which has already resulted in fewer phone calls to the office, while Client Relationship Managers are available to assist the school’s staff with any questions they may have.
Partnering with Credentials has resulted in fewer transcript resends and has allowed Villanova to redeploy its staff to other pressing issues within the registrar’s office.
About Credentials Solutions
Credentials Solutions develops innovative transcript and verification solutions to fit the unique needs of Higher Education. Its new verification service eduCheck® eliminates the hassle of compiling and sending degree files, reducing an institution’s risk of data exposure. RoboRegistrar® has been automating transcript processing since 2003, and will process verification requests in the same manner. TranscriptsNetwork™ is the largest electronic transcript sending and receiving network serving Higher Education and is capable of exchanging PDF, EDI and XML formats. Coupling this electronic transcript reach with print and mail service eRoboMail® streamlines the entire transcript process from ordering through fulfillment.