Higher Education Innovation In Action

Eight Lessons Learned in Emotional Intelligence: a Roundup!

Rose Addison, Manager of Documentation & Training Nov 08, 2017

Emotional Intelligence (EQ) – the ability to make emotions work for you, rather than against you – has been gaining a lot of attention in recent years, and for good reason. As it turns out, those who exemplify EQ are easily set apart from those who don’t… Sure, technical knowhow is necessary, however, those of us possessing EQ skills have improved chances to get the job, take home more money, avoid burnout, and lead successful teams.

Don’t believe me? Take a look at these examples and let them make the case.

Example 1: Business as Usual?

Studies have shown emotional intelligence is just as important to employers as technical expertise. In this article, read about a woman working her way up the corporate ladder only to struggle once she got there. The struggle is real, so they say, but improved EQ skills help to resolve conflicts before they even arise.

3 Benefits of Emotional Intelligence for Today's Business Leaders

Example 2: Pull Over & Let EQ Drive

Could IQ really take a backseat to EQ? That might just be the case. Fast Company’s post examines why potential candidates displaying both knowledge and emotional intelligence will always give those without a run for their money!

7 Reasons Why Emotional Intelligence Is One of the Fastest-Growing Job Skills

Example 3: Time is Money – So is EQ

After all is said and done, those touting a higher EQ make an average of $29,000 more annually than their lower EQ counterparts! Yup, you read that right. Not only does EQ contribute to putting more money in the bank, it creates a better sense of work-life balance. Who wouldn’t want that?

Sorry, but EQ is Way More Important than IQ These Days

Example 4: The Balancing Act

Stress, left unattended, can wreak havoc over your life. Have you ever wondered why some people struggle to find a balance while others don’t? In Harvard Business Review’s article, explore why emotional intelligence is the deciding factor. Learn how to lean into your EQ skillset and put some of those old stressors to bed.

Why Some People Get Burned Out and Others Don't

Example 5: The Proof is in the Productivity

In this case study consider how an up-and-coming business was growing leaps and bounds only to be stilted by a weak company culture. That’s when Todd Delano, CEO of ServRx, stepped up to the plate with EQ training, which resulted in engaged and joyful employees.

Case Study: Doubling Down on EQ Culture at ServRx

Example 6: Bridging the Generational Gap

It’s no secret that differences exist between generations. Although each generation has its own advantages, Baby Boomers, Gen Xers, and Millennials possess different influences, work values, communication traits, assets, and liabilities. That’s where EQ steps in. Check out Advance Systems’ post, which explores what we can learn when leading Millennials and what we can learn when we’re led by Millennials.

EQ and the Future of Work

Example 7: The Bottom Line Isn’t Always Everything

It’s no secret, Elon Musk, CEO of Tesla, intends to make money selling cars but not at the risk of his employee’s safety. When Tesla’s injury rate was on the rise, he was determined to understand and ultimately fix safety issues. Read how Musk leads through emotional intelligence here.

This Email from Elon Musk to Tesla Employees Is a Master Class in Emotional Intelligence

Example 8: Failure is Not Fatal

The path to success looks different for all of us but always contains some bumps along the road. Leaders discussed in this post recognize that failure is the part of the process and coach their teams through trying times rather than condemn them. The outcome is increased teamwork, room for growth and innovation, and cohesion throughout the organization.

These 3 Emails - from the CEOs of Starbucks, Microsoft, and Amazon - Teach Extraordinary Lessons in Leadership

Have I made a case for EQ’s authority? It’s clear that exhibiting emotional intelligence has so many advantages and gives you the upper hand across the board. I encourage you to explore how emotional intelligence can influence your success!

Ready to Improve your EQ?

If you’re up for the challenge, learn how to improve your emotional intelligence in this online Lynda course. The course is broken up into easy-to-understand short videos you can watch whenever it’s convenient for you.

Leading with Emotional Intelligence

Explore interesting topics like how our minds can’t think intelligently when in fight or flight response, how exercising self-control leads to better performance, and how understanding our own triggers helps to better control delicate and difficult issues. Delve into the included exercise guide and check out the additional recommended resources and references. You’ll take away as much as you put into it.