The University of Findlay has retained Credentials Solutions to accept and process online transcript orders on behalf of the university. Current and former students are now able to request both paper and electronic transcripts.
TranscriptsPlus® is Credentials’ online transcript ordering platform, available to students and alumni 24/7. Once an order is placed, proprietary middleware RoboRegistrar® validates the information provided by the requester against the college’s student information system. If the record exists and no holds are on the account, the order is processed without being touched by a staff member.
Credentials can print and mail a paper transcript with eRoboMail® or send it electronically based on the preferred format of the receiving institution. eRoboMail removes printing and mailing from the registrar’s office, as transcripts are produced by Credentials Solutions at one of its facilities and then sent via US Mail or FedEx. Transcripts can also be sent electronically through TranscriptsNetwork™, which allows almost instantaneous delivery.
Partnering with Credentials has improved productivity in the University of Findlay registrar’s office and resulted in fewer phone calls, less paper used, and fewer transcript resends.
About Credentials Solutions
Credentials Solutions develops innovative transcript and verification solutions to fit the unique needs of Higher Education. Its new verification service eduCheck® eliminates the hassle of compiling and sending degree files, reducing an institution’s risk of data exposure. RoboRegistrar® has been automating transcript processing since 2003, and will process verification requests in the same manner. TranscriptsNetwork™ is the largest electronic transcript sending and receiving network serving Higher Education and is capable of exchanging PDF, EDI and XML formats. Coupling this electronic transcript reach with print and mail service eRoboMail® streamlines the entire transcript process from ordering through fulfillment.