University of New Haven is live with TranscriptsPlus®, PDF sending, and eRoboMail®. It is the first institution from the state of Connecticut to go live with Credentials Solutions.
Transcript ordering service TranscriptsPlus streamlines the ordering process by providing students and alumni with an online order form. Once the requester enters their information, Credentials’ middleware RoboRegistrar® locates the student records and confirms the information using the data elements supplied. Credentials also provides email and text notifications to keep students informed regarding the status of their orders.
Transcripts can be sent by mail or electronically, depending on the destination institutions’ preferred receiving method. Transcripts that are sent through the mail are fulfilled by eRoboMail®, Credentials’ print and mail solution. It takes care of everything from printing the transcripts to stuffing and stamping the envelopes. The more efficient way to have transcripts sent is electronically through TranscriptsNetwork™. This expedites the process and allows almost instantaneous delivery.
Credentials Solutions’ customer service is available to university staff and its end-users. Customer Service Representatives address student and alumni issues that may come up throughout the entire transcript process, while Client Relationship Managers assist the school's staff with any questions they have for the duration of the relationship.
About Credentials Solutions
Credentials Solutions develops innovative transcript and verification solutions to fit the unique needs of Higher Education. Its new verification service eduCheck® eliminates the hassle of compiling and sending degree files, reducing an institution’s risk of data exposure. RoboRegistrar® has been automating transcript processing since 2003, and will process verification requests in the same manner. TranscriptsNetwork™ is the largest electronic transcript sending and receiving network serving Higher Education and is capable of exchanging PDF, EDI and XML formats. Coupling this electronic transcript reach with print and mail service eRoboMail® streamlines the entire transcript process from ordering through fulfillment.