Binghamton University has partnered with Credentials Solutions to make it the designated agent for processing and sending electronic transcripts on behalf of the institution, which will improve the entire process for the college and its students. Binghamton is the 27th school in the SUNY System to go live with Credentials Solutions.
TranscriptsPlus® is a proven online transcript service that offers multiple benefits to Binghamton. It provides a completely secure, self-service environment for students and alumni, who now have the ability to order transcripts online 24/7.
Working in concert with TranscriptsPlus is RoboRegistrar®, which automates the manual production processes involved with transcript order fulfillment. There is no need for the institution’s staff to input data, as student record information is pulled directly from the school’s student information system. With this service in place, the institution is able to redeploy staff to other projects within the office.
Credentials Solutions’ world-class customer service is available to the college and its students. Customer Service Representatives assist students and alumni with any order issues, while Client Relationship Managers assist the registrar staff with any questions they have for the duration of the relationship.
About Credentials Solutions
Credentials Solutions develops innovative transcript and verification solutions to fit the unique needs of Higher Education. Its new verification service eduCheck® eliminates the hassle of compiling and sending degree files, reducing an institution’s risk of data exposure. RoboRegistrar® has been automating transcript processing since 2003, and will process verification requests in the same manner. TranscriptsNetwork™ is the largest electronic transcript sending and receiving network serving Higher Education and is capable of exchanging PDF, EDI and XML formats. Coupling this electronic transcript reach with print and mail service eRoboMail® streamlines the entire transcript process from ordering through fulfillment.