DeSales University has converted from Transcripts on Demand to TranscriptsPlus®. Credentials Solutions’ fully automated transcript ordering and processing service benefits the staff, students and alumni of the university.
TranscriptsPlus is tailored to fit DeSales’ policies and procedures including service options, pricing and school colors. There is no need for staff to input data anymore, as student record data is pulled directly from the school’s student information system with RoboRegistrar®. This makes the transcript process faster while reducing the amount of errors. This benefits DeSales students and alumni by giving them the ability to order transcripts 24/7 from anywhere in the world. They are also provided with automated emails and text messages regarding the status of their orders.
Transcripts are being sent through Credentials’ TranscriptsNetwork™, which is the largest in the industry. Sending transcripts through this network reduces the cost of producing paper transcripts, while streamlining the delivery process.
Credentials Solutions’ world-class customer service is available to the university and its students. Customer Service Representatives address student and alumni issues that may come up during the ordering process, while Client Relationship Managers assist the school’s staff with any questions they may have throughout the entire relationship.
About Credentials Solutions
Credentials Solutions develops innovative transcript and verification solutions to fit the unique needs of Higher Education. Its new verification service eduCheck® eliminates the hassle of compiling and sending degree files, reducing an institution’s risk of data exposure. RoboRegistrar® has been automating transcript processing since 2003, and will process verification requests in the same manner. TranscriptsNetwork™ is the largest electronic transcript sending and receiving network serving Higher Education and is capable of exchanging PDF, EDI and XML formats. Coupling this electronic transcript reach with print and mail service eRoboMail® streamlines the entire transcript process from ordering through fulfillment.