SUNY Buffalo State College has contracted with Credentials Solutions to provide transcript ordering, printing and delivery services for its students and alumni. It is the 25th institution in the State University of New York system to go live with Credentials’ services.
Online transcript ordering with TranscriptsPlus® expedites the ordering process, allowing students and alumni to use a credit or debit card for payment. RoboRegistrar® then locates the student records and confirms the information using data elements supplied in the order. Credentials also provides email and text notifications to keep students informed regarding the status of their order.
eRoboMail® is a print and mail service from Credentials Solutions that streamlines the printing and mailing of transcripts. Printing is done in Credentials-owned facilities to ensure efficiency and security. Students and alumni also have the option to send their transcript electronically as a PDF through TranscriptsNetwork™, the largest transcript network exchange in the industry.
The Buffalo State College staff has seen productivity in their office improve. With Credentials printing transcripts and taking customer service phone calls, there have been fewer phone inquiries and less paper used, allowing the Registrar’s Office to redeploy their staff.
About Credentials Solutions
Credentials Solutions develops innovative transcript and verification solutions to fit the unique needs of Higher Education. Its new verification service eduCheck® eliminates the hassle of compiling and sending degree files, reducing an institution’s risk of data exposure. RoboRegistrar® has been automating transcript processing since 2003, and will process verification requests in the same manner. TranscriptsNetwork™ is the largest electronic transcript sending and receiving network serving Higher Education and is capable of exchanging PDF, EDI and XML formats. Coupling this electronic transcript reach with print and mail service eRoboMail® streamlines the entire transcript process from ordering through fulfillment.