Florida State University has partnered with Credentials Solutions to streamline the institution’s transcript process. By adding TranscriptsPlus®, eRoboMail® and PDF sending, FSU students and alumni are able to order transcripts online, while being provided with a variety of fulfillment options.
TranscriptsPlus offers a secure, FERPA compliant and easy-to-use transcript ordering platform. Transcripts can now be ordered 24/7 from anywhere in the world. Proprietary automation software RoboRegistrar® locates records, authenticates students and alumni, checks for holds, communicates with students via email and text, and facilitates order fulfillment.
eRoboMail is an automated print and mail solution that prints, folds, stuffs, seals and stamps paper transcripts. Printing is done at Credentials Solutions-owned facilities, ensuring that transcripts are processed more efficiently. Adding the capability to send PDFs through TranscriptsNetwork™, the largest sending and receiving network serving Higher Education, gives students and alumni options when it comes to sending transcripts to institutions with different receiving requirements.
Credentials Solutions’ world-class customer service is available to the university and its students. Customer Service Representatives assist students and alumni with any issues that may come up during the transcript process, and Client Relationship Managers assist the school’s staff with any questions they may have.
Partnering with Credentials has improved productivity in the Florida State University Registrar’s Office, while enhancing the transcript ordering experience for students and alumni.
About Credentials Solutions
Credentials Solutions develops innovative transcript and verification solutions to fit the unique needs of Higher Education. Its new verification service eduCheck® eliminates the hassle of compiling and sending degree files, reducing an institution’s risk of data exposure. RoboRegistrar® has been automating transcript processing since 2003, and will process verification requests in the same manner. TranscriptsNetwork™ is the largest electronic transcript sending and receiving network serving Higher Education and is capable of exchanging PDF, EDI and XML formats. Coupling this electronic transcript reach with print and mail service eRoboMail® streamlines the entire transcript process from ordering through fulfillment.