Carnegie Mellon University has partnered with Credentials Solutions, a transcript services company serving Higher Education, to streamline the institutions’ transcript process. This new service allows students and alumni to order transcripts online and provides a variety of benefits to the institution.
“Our new transcript service is working like a dream!” said John R. Papinchak, University Registrar at CMU. “In less than three weeks, we’ve processed 435 transcripts, 208 e-delivery, 32 FedEx and 184 printed to be mailed. That’s almost 48% electronic delivery with little promotion.”
TranscriptsPlus® offers a secure, FERPA compliant and easy-to-use transcript ordering system. Transcripts can now be ordered 24/7 from anywhere in the world. Proprietary automation software RoboRegistrar® locates records, authenticates students and alumni, checks for holds, communicates with students via email and text, and facilitates order fulfillment. Electronic transcripts are being sent through TranscriptsNetwork™, the largest transcript sending and receiving network in the industry. Online ordering and processing automation have already resulted in fewer phone calls and reduced paper consumption.
Partnering with Credentials has provided Carnegie Mellon University with the opportunity to reduce overhead, while providing a better service for their students and alumni.
About Credentials Solutions
Credentials Solutions develops innovative transcript and verification solutions to fit the unique needs of Higher Education. Its new verification service eduCheck® eliminates the hassle of compiling and sending degree files, reducing an institution’s risk of data exposure. RoboRegistrar® has been automating transcript processing since 2003, and will process verification requests in the same manner. TranscriptsNetwork™ is the largest electronic transcript sending and receiving network serving Higher Education and is capable of exchanging PDF, EDI and XML formats. Coupling this electronic transcript reach with print and mail service eRoboMail® streamlines the entire transcript process from ordering through fulfillment.