The University of Southern Mississippi has partnered with Credentials Solutions to automate its transcript ordering and fulfillment. By adding TranscriptsPlus®, PDF sending, and eRoboMail®, Southern Miss is able to streamline its transcript process, while allocating resources to other student services in the Registrar’s Office.
TranscriptsPlus is tailored to fit The University of Southern Mississippi's policies and procedures including service options, pricing, and school colors. The staff no longer needs to input information, as student record data is pulled directly from the school's student information system with RoboRegistrar®. This makes the transcript process faster, while reducing the amount of errors. The benefit to Southern Miss students and alumni is they are now able to order transcripts 24/7 from anywhere in the world. They are also provided with automated emails and text messages regarding the status of their order.
The university is also utilizing eRoboMail, an automated solution that prints, folds, stuffs, seals and stamps paper transcripts. Fulfillment takes place at Credentials Solutions’ facilities, ensuring that paper transcripts are processed more efficiently and with fewer errors. Electronic transcripts are being sent through TranscriptsNetwork™, the largest transcript sending and receiving network in the industry. Sending transcripts through this network reduces the cost of producing paper transcripts, while streamlining the delivery process.
Credentials Solutions’ world-class customer service is available to the University of Southern Mississippi and its students. Customer Service Representatives address student and alumni issues that may come up during the process, while Client Relationship Managers assist the school's staff with any questions they may have throughout the entire relationship.
About Credentials Solutions
Credentials Solutions develops innovative transcript and verification solutions to fit the unique needs of Higher Education. Its new verification service eduCheck® eliminates the hassle of compiling and sending degree files, reducing an institution’s risk of data exposure. RoboRegistrar® has been automating transcript processing since 2003, and will process verification requests in the same manner. TranscriptsNetwork™ is the largest electronic transcript sending and receiving network serving Higher Education and is capable of exchanging PDF, EDI and XML formats. Coupling this electronic transcript reach with print and mail service eRoboMail® streamlines the entire transcript process from ordering through fulfillment.