– The College of Charleston is live with TranscriptsPlus®, PDF sending and eRoboMail® from Credentials Solutions. These services streamline the institution’s entire transcript process, which has allowed their office to spend more time on other student services.
TranscriptsPlus is a fully automated transcript ordering service that is tailored to fit the College of Charleston’s requirements. Transcripts can now be ordered 24/7 and from anywhere in the world. TranscriptsPlus takes student and alumni orders through this FERPA compliant and easy-to-use solution, while collecting all fees in a 3rd party certified PCI DSS environment.
eRoboMail is an automated service that prints, folds, stuffs, seals and stamps paper transcripts. The College of Charleston no longer needs to use its staff to complete this time-consuming task. All the printing is done at Credentials Solutions’ facilities, ensuring that paper transcripts are processed more efficiently and with fewer errors. By adding PDF sending and eRoboMail along with TranscriptsPlus, students and alumni have options when it comes to sending transcripts to institutions with different receiving requirements.
These services are supported with Credentials’ world-class customer service, which is available for 13-hours per day to assist students, alumni and the institution with any questions that may arise.
About Credentials Solutions
Credentials Solutions develops innovative transcript solutions to fit the unique needs of Higher Education. RoboRegistrar® has been automating transcript processing since 2003, while an expansive network of senders and receivers allows students, alumni, institutions and organizations to exchange PDF, EDI and XML formats. Coupling this electronic transcript reach with print and mail service eRoboMail® streamlines the entire transcript process from ordering through fulfillment. As a service company, all solutions are supported with dedicated Client Relationship Managers for institutions and world-class Customer Service Representatives answering student and alumni inquiries. While some transcript vendors believe they are entitled to an institution’s business, Credentials Solutions earns it every day, by constantly evolving and providing unmatched innovation, automation, optimization, security and service.