Northfield, IL – Schenectady County Community College is now live with TranscriptsPlus® from Credentials Solutions. TranscriptsPlus offers a secure, compliant and easy-to-use transcript ordering solution. Students and alumni can order their transcripts 24/7 from anywhere in the world. This allows the staff to be freed up from data entry and expedites the transcript ordering process.
Credentials’ industry leading customer service supports both the institution and the end user. By answering student and alumni inquiries on behalf of the institution, phone calls to Schenectady’s staff are virtually eliminated. The institution is also provided with a Client Relationship Manager, who is there to answer any questions the staff may have.
Schenectady County Community College is the 18th institution in the State University of New York system to partner with Credentials.
About Credentials Solutions
Credentials Solutions develops innovative transcript solutions to fit the unique needs of Higher Education. RoboRegistrar® has been automating transcript processing since 2003, while an expansive network of senders and receivers allows students, alumni, institutions and organizations to exchange PDF, EDI and XML formats. Coupling this electronic transcript reach with print and mail service eRoboMail® streamlines the entire transcript process from ordering through fulfillment. As a service company, all solutions are supported with dedicated Client Relationship Managers for institutions and world-class Customer Service Representatives answering student and alumni inquiries. While some transcript vendors believe they are entitled to an institution’s business, Credentials Solutions earns it every day, by constantly evolving and providing unmatched innovation, automation, optimization, security and service.