NORTHFIELD, IL – Mississippi State University has migrated from the Transcripts on Demand™ ordering platform to TranscriptsPlus®. The move provides the school with increased levels of automation and streamlines the entire transcript process. Since 2003, TranscriptsPlus has been working with RoboRegistrar®, which automates transcript processing by locating records, checking for holds, authenticating students and alumni, communicating via email and text and facilitating fulfillment based on the format preference of the receiving institution.
Credentials is sending PDF transcripts on behalf of Mississippi State University through the Credentials eScrip-Safe Network, the largest sending and receiving network serving Higher Ed. The school will soon send EDI as well, a capability that is only available with TranscriptsPlus. The university has also added eRoboMail®, which fully automates the school’s paper transcript fulfillment at one of Credentials’ facilities. Features such as security paper, tamper-proof envelopes, and copy and thermal protections ensure document integrity and security. eRoboMail even accommodates attachments. As a result, paper transcripts are processed more efficiently and with fewer errors.
With this combination of online transcript ordering, automated processing, electronic delivery and paper transcript production, Mississippi State University has freed up staff and streamlined the entire transcript ordering and fulfillment process. Credentials Solutions also provides industry-leading customer service for students and does not sacrifice the level of service they have come to expect.
About Credentials Solutions
Credentials Solutions develops innovative transcript solutions to fit the unique needs of Higher Education. RoboRegistrar® has been automating transcript processing since 2003, while an expansive network of senders and receivers allows students, alumni, institutions and organizations to exchange PDF, EDI and XML formats. Coupling this electronic transcript reach with print and mail service eRoboMail® streamlines the entire transcript process from ordering through fulfillment. As a service company, all solutions are supported with dedicated Client Relationship Managers for institutions and world-class Customer Service Representatives answering student and alumni inquiries. While some transcript vendors believe they are entitled to an institution’s business, Credentials Solutions earns it every day, by constantly evolving and providing unmatched innovation, automation, optimization, security and service.