NORTHFIELD, IL – Oklahoma City Community College is live on TranscriptsPlus®, PDFs and eRoboMail® from Credentials Solutions. TranscriptsPlus is an automated online transcript ordering platform tailored to fit OCCC’s unique service options. It offers a secure, compliant, easy-to-use solution that collects fees in a 3rd party certified PCI DSS compliant environment, while being paired with a student self-service environment that reduces data input by staff.
TranscriptsPlus works in concert with back-end processing software RoboRegistrar®, which locates records, authenticates students and alumni, checks for holds, communicates with students via email and text and facilitates fulfillment. The school also sends In-Network and Out-of-Network PDFs on behalf of its students and alumni to expedite transcript delivery.
Oklahoma City Community College is utilizing eRoboMail to increase efficiency by leveraging state-of-the-art machinery to print, fold, insert and mail paper transcripts. The service increases document integrity by integrating security paper, tamper-proof envelopes, and copy and thermal protections, all while being handled at one of Credentials Solutions’ facilities. eRoboMail even accommodates attachments, which takes another tedious task off OCCC’s plate.
In addition, Credentials’ industry-leading customer service supports the school through a dedicated Client Relationship Manager and its students through Customer Service Representatives available to answer inquiries, leading to fewer phone calls, less students in line and a decreased number of transcript resends.
About Credentials Solutions
Credentials Solutions develops innovative transcript solutions to fit the unique needs of Higher Education. RoboRegistrar® has been automating transcript processing since 2003, while an expansive network of senders and receivers allows students, alumni, institutions and organizations to exchange PDF, EDI and XML formats. Coupling this electronic transcript reach with print and mail service eRoboMail® streamlines the entire transcript process from ordering through fulfillment. As a service company, all solutions are supported with dedicated Client Relationship Managers for institutions and world-class Customer Service Representatives answering student and alumni inquiries. While some transcript vendors believe they are entitled to an institution’s business, Credentials Solutions earns it every day, by constantly evolving and providing unmatched innovation, automation, optimization, security and service.