NORTHFIELD, IL – Holmes Community College is live with TranscriptsPlus® from Credentials eScrip-Safe. This secure, compliant and easy-to-use online ordering service is available to students and alumni 24/7. Credentials is also sending In-Network and Out-of-Network PDFs through TranscriptsNetwork™ and the eScrip-Safe Network on behalf of the institution.
TranscriptsPlus works in tandem with RoboRegistrar®, which automates back-end processing by locating records, authenticating students and alumni, checking for holds, communicating with students via email and text and facilitating a variety of fulfillment options.
Holmes is also utilizing print and mail service eRoboMail® to fully-automate the printing, folding, stuffing and mailing of paper transcripts. It increases document security and integrity by integrating security paper, tamper-proof envelopes, and copy and thermal protections. The entire process is more efficient, decreasing the number of resends and reducing phone and email inquiry volumes.
With this combination of online transcript ordering, data extraction, electronic delivery and paper delivery, plus Credentials’ world class customer service, Holmes Community College has greatly reduced costs, while not sacrificing the level of service students and alumni have come to expect.
About Credentials eScrip-Safe
Credentials eScrip-Safe develops innovative transcript solutions to fit the unique needs of Higher Education. RoboRegistrar® has been automating transcript processing since 2003, while an expansive network of senders and receivers allows students, alumni, institutions and organizations to exchange PDF, EDI and XML formats. Coupling this electronic transcript reach with print and mail service eRoboMail® streamlines the entire transcript process from ordering through fulfillment. As a service company, all solutions are supported with dedicated Client Relationship Managers for institutions and world-class Customer Service Representatives answering student and alumni inquiries. While some transcript vendors believe they are entitled to an institution’s business, Credentials eScrip-Safe earns it every day, by constantly evolving and providing unmatched innovation, automation, optimization, security and service.