NORTHFIELD, IL – The Grossmont-Cuyamaca Community College District is live with TranscriptsPlus®, allowing students and alumni to order their transcripts online 24/7. The system is secure, compliant, user-friendly and automates the entire transcript ordering process. It is tailored to fit the district's unique policies, procedures and branding.
The Grossmont-Cuyamaca Community College District is also utilizing Credentials' propriety back-end automation software RoboRegistrar®. Working in concert with TranscriptsPlus, Robo streamlines transcript processing by locating records, authenticating students and alumni, checking for holds, communicating with students via email and text and facilitating order fulfillment.
Credentials collects all fees on behalf of the colleges as a third party certified PCI-DSS Tier 1 compliant payment processor. Credentials eScrip-Safe Customer Service Representatives handle all customer service calls and email inquiries on behalf of the district, allowing staff members to focus on other student services.
About Credentials eScrip-Safe
Credentials eScrip-Safe develops innovative transcript solutions to fit the unique needs of Higher Education. RoboRegistrar® has been automating transcript processing since 2003, while an expansive network of senders and receivers allows students, alumni, institutions and organizations to exchange PDF, EDI and XML formats. Coupling this electronic transcript reach with print and mail service eRoboMail® streamlines the entire transcript process from ordering through fulfillment. As a service company, all solutions are supported with dedicated Client Relationship Managers for institutions and world-class Customer Service Representatives answering student and alumni inquiries. While some transcript vendors believe they are entitled to an institution’s business, Credentials eScrip-Safe earns it every day, by constantly evolving and providing unmatched innovation, automation, optimization, security and service.