NORTHFIELD, IL – The University of Wisconsin-Oshkosh is live with Credentials eScrip-Safe. The school has implemented TranscriptsPlus®, which gives its students and alumni the ability to order transcripts online 24/7. This solution is designed to meet UW-Oshkosh’s unique service option requirements, while incorporating its logos and colors. TranscriptsPlus provides a convenient, easy-to-use, FERPA compliant online transcript ordering system. Credentials collects all fees on behalf of the university as a 3rd party certified PCI-DSS Tier 1 payment processor. UW-Oshkosh is the 12th college from the University of Wisconsin system to use Credentials eScrip-Safe for online transcript ordering.
UW-Oshkosh utilizes Credentials’ proprietary back-end software RoboRegistrar®, which has been automating transcript processing and fulfillment since 2003 and works seamlessly with TranscriptsPlus. Robo locates records, authenticates students and alumni, checks for holds, communicates with students via email and text and facilitates order fulfillment. All these mundane tasks are completed by Credentials, saving time and money and allowing the Admissions and Records Office to focus on more mission critical student needs.
The University of Wisconsin-Oshkosh also sends School-to-School and 3rd Party PDFs through Credentials’ TranscriptsNetwork™. The university will soon add EDI sending, further reducing expenses associated with paper transcript fulfillment.
Credentials eScrip-Safe supports the University of Wisconsin-Oshkosh with 13 hour per day customer service. Client Relationship Managers are available to assist staff members with any questions or issues and live Customer Service Representatives answer student phone calls and respond to email inquiries. By using Credentials eScrip-Safe to automate ordering, processing and electronic delivery, the school has managed to free up staff and streamline the entire transcript process, while never sacrificing the level of service students have come to expect.
About Credentials eScrip-Safe
Credentials eScrip-Safe develops innovative transcript solutions to fit the unique needs of Higher Education. RoboRegistrar® has been automating transcript processing since 2003, while an expansive network of senders and receivers allows students, alumni, institutions and organizations to exchange PDF, EDI and XML formats. Coupling this electronic transcript reach with print and mail service eRoboMail® streamlines the entire transcript process from ordering through fulfillment. As a service company, all solutions are supported with dedicated Client Relationship Managers for institutions and world-class Customer Service Representatives answering student and alumni inquiries. While some transcript vendors believe they are entitled to business, Credentials eScrip-Safe earns it every day, by constantly evolving and providing unmatched innovation, automation, optimization, security and service.