NORTHFIELD, IL – Credentials eScrip-Safe is now printing transcripts through the eRoboMail service at its Nevada Branch Office. This state-of-the-art practice enables paper transcript orders to be fulfilled at either of Credentials’ secure facilities, streamlining the entire print and mail process and eliminating unnecessary overhead costs in the registrar’s office. Transcripts will be mailed from Nevada or Illinois based on the destination zip code. The goal is to reduce mailing times for transcripts with destination zip codes west of Colorado.
The Nevada Branch will be a backup print and mail operation center as well. Credentials is now equipped to print and mail all transcripts from the Las Vegas or Northfield office in the case either location becomes unavailable, guaranteeing the highest levels of uptime and customer service among transcript service providers.
It is an operational advantage for Credentials eScrip-Safe, but the greatest benefit is to its client institutions, their students and alumni. “We can now print a transcript out of our Chicago or Las Vegas operation center based on the destination address,” said CEO Thomas D. McKechney. “We are minimizing student and institutional stress and relying less on the effectiveness of the postal system. This leads to admissions and job applications being completed faster. Everything we do is about servicing the student in the most efficient way possible.”
Almost 60 schools are utilizing the service and eRoboMail is approaching 750,000 transcripts sent. The service alleviates fiscal hardship on colleges and universities by fully-automating the printing, folding, stuffing and mailing of paper transcripts. eRoboMail increases document security and integrity by integrating security paper, tamper-proof envelopes, and copy and thermal protections. The entire process is more efficient and virtually error free, decreasing the number of resends and reducing the amount of phone and email inquiries.
About Credentials eScrip-Safe
Credentials eScrip-Safe develops innovative transcript solutions to fit the unique needs of Higher Education. RoboRegistrar® has been automating transcript processing since 2003, while an expansive network of senders and receivers allows students, alumni, institutions and organizations to exchange PDF, EDI and XML formats. Coupling this electronic transcript reach with print and mail service eRoboMail® streamlines the entire transcript process from ordering through fulfillment. As a service company, all solutions are supported with dedicated Client Relationship Managers for institutions and world-class Customer Service Representatives answering student and alumni inquiries. While some transcript vendors believe they are entitled to business, Credentials eScrip-Safe earns it every day, by constantly evolving and providing unmatched innovation, automation, optimization, security and service.