Rockland Community College is live with Credentials Solutions
NORTHFIELD, IL – Rockland Community College is live with transcript ordering and fulfillment services from Credentials Solutions. The TranscriptsPlus® ordering platform is available to students and alumni 24/7 and combines Rockland Community College's service options, pricing, school colors and logo into a secure, compliant, and easy-to-use solution. The system collects all fees in a PCI-DSS compliant environment. TranscriptsPlus works in concert with RoboRegistrar®, which automates back-of-the-house processing and facilitates paper and electronic fulfillment. Credentials supports all services with a dedicated Client Relationship Manager for the institution's needs and Customer Service Representatives to answer student and alumni inquiries.
Students and alumni can send their transcript electronically as a PDF or EDI through Credentials' TranscriptsNetwork™. Rockland Community College has also implemented print and mail service eRoboMail®, which fully automates the school's paper transcript fulfillment at Credentials Solutions' facility. eRoboMail even accommodates attachments. Features such as security paper, tamper-proof envelopes, and copy and thermal protections ensure document integrity and security. As a result, paper transcripts are processed more efficiently and with fewer errors.
With the combination of online transcript ordering, automated processing, electronic delivery and paper transcript production, Rockland Community College has saved money by reducing overhead costs. Couple those benefits with Credentials' industry-leading customer service and Rockland Community College has managed to cut expenses and not sacrifice the level of service expected by students and alumni, by freeing up staff and streamlining the entire transcript process.
About Credentials Solutions
With flagship product TranscriptsPlus® and integrated automation software RoboRegistrar®, Credentials Solutions supports all major SIS platforms while providing online ordering, automated hold checking and integrated student communications supported by 13 hour per day toll-free customer service. RoboRegistrar also automates the electronic extraction and delivery of all formats of electronic transcripts, as well as the printing and mailing of paper transcripts with eRoboMail®. The turnkey system sends the transcript in the preferred format of the receiving institution. In addition, Credentials also offers ParkingPlus®, which automates parking permit ordering, payment, and fulfillment.