NORTHFIELD, IL – Ohlone College is live on TranscriptsPlus®, the fully-automated online transcript ordering service from Credentials Solutions available to students and alumni 24/7. It is tailored to fit Ohlone’s unique policies and procedures including service options, pricing and school branding. Students and alumni also have the option of sending transcripts electronically as EDI and School-to-School and 3rd Party PDFs.
TranscriptsPlus offers a secure, compliant, and easy-to-use online transcript ordering solution, allowing Ohlone College to free up staff and streamline the entire process. A student self-service environment reduces data input by staff and collects all fees in a PCI-DSS compliant environment. Ohlone also utilizes Credentials’ back-end automation software RoboRegistrar®, which locates records, authenticates students and alumni, checks for holds, communicates with students and facilitates fulfillment. Credentials Solutions handles all customer service calls on behalf of Ohlone College, allowing the staff to focus on other student services.
Ohlone College has also added eRoboMail™, which efficiently automates the printing, folding, stuffing and mailing of paper transcripts. This service increases document security by integrating security paper, tamper-proof envelopes, and copy and thermal protections, all while being handled at Credentials Solutions’ facility.
With the combination of online transcript ordering, processing automation, electronic transcript delivery and paper transcript delivery, Ohlone College saves money by reducing labor and overhead costs. Coupling those benefits with Credentials’ industry-leading customer service, Ohlone College has cut expenses and not sacrificed the level of service students and alumni have come to expect.
About Credentials Solutions
With flagship product TranscriptsPlus® and integrated automation software RoboRegistrar®, Credentials Solutions supports all major SIS platforms while providing online ordering, automated hold checking and integrated student communications supported by 13 hour per day toll-free customer service. RoboRegistrar also automates the electronic extraction and delivery of all formats of electronic transcripts, as well as the printing and mailing of paper transcripts with eRoboMail®. The turnkey system sends the transcript in the preferred format of the receiving institution. In addition, Credentials also offers ParkingPlus®, which automates parking permit ordering, payment, and fulfillment.