NORTHFIELD, IL – Abraham Baldwin Agricultural College is live with TranscriptsPlus®, the fully-automated online transcript ordering service from Credentials Solutions that enables students and alumni to order their transcripts online 24/7. The system is tailored to fit ABAC’s unique policies and procedures including service options, pricing and school branding. Additionally, students and alumni have the option of sending School-to-School and 3rd Party PDFs through Credentials’ TranscriptsNetwork™.
TranscriptsPlus is a secure, FERPA compliant and user friendly online transcript ordering solution accompanied by a student self-service environment that reduces data input by staff and collects all fees. TranscriptsPlus works in tandem with RoboRegistrar®, which automates back-end processing by locating records, authenticating students and alumni, checking for holds, communicating with students via email and text and facilitating a variety of fulfillment options.
“If a student is auto-authorized through our student portal we never see the request, saving us time and money,” said Amy Willis, at Abraham Baldwin Agricultural College. “The process is faster than a speeding bullet.”
Abraham Baldwin Agricultural College has also added print and mail service eRoboMail®, which fully automates the printing, folding, inserting, sealing and stamping of paper transcripts. This service increases security and document integrity by integrating security paper, tamper-proof envelopes, and copy and thermal protections, all while being handled at Credentials’ facility. eRoboMail even accommodates attachments.
The value-added services Credentials provides have been beneficial as well. “Credentials stops students’ transcript requests from being processed if there is a hold on their accounts. They inform students via email that the hold needs to be resolved so their order can be fulfilled,” added Willis. “This is a tremendous time saver since we do not have to monitor this in-house. Credential Solutions resolves all of our transcript needs.”
With the combination of online transcript ordering with TranscriptsPlus, data extraction and rendering with RoboRegistrar, PDF transcript delivery through TranscriptsNetwork and paper transcript delivery with eRoboMail, Abraham Baldwin Agricultural College has saved money by greatly reducing overhead. Add in Credentials’ industry-leading customer service and Abraham Baldwin Agricultural College has managed to cut costs while still offering the same level of service students and alumni have come the expect.
About Credentials Solutions
With flagship product TranscriptsPlus® and integrated automation software RoboRegistrar®, Credentials Solutions supports all major SIS platforms while providing online ordering, automated hold checking and integrated student communications supported by 13 hour per day toll-free customer service. RoboRegistrar also automates the electronic extraction and delivery of all formats of electronic transcripts, as well as the printing and mailing of paper transcripts with eRoboMail®. The turnkey system sends the transcript in the preferred format of the receiving institution. In addition, Credentials also offers ParkingPlus®, which automates parking permit ordering, payment, and fulfillment.