NORTHFIELD, IL – Credentials Solutions has hired Natalie Spooner as the new Sales Director for the State University of New York (SUNY) system to increase awareness and convert campuses to its TranscriptsPlus®, eRoboMail® and TranscriptsNetwork™ product offerings. Natalie’s sales territory will also include the rest of New York, Pennsylvania, Maryland, West Virginia and the District of Columbia. She comes to Credentials from a successful career in Higher Education and was most recently the Registrar at Jefferson Community College in Watertown, NY since 2004. She has an extensive Higher Ed background that transports a new dynamic to Credentials Solutions as she aims to bring her approachability, integrity and trustworthiness to this new role.
Executive Vice President Jack Weber is excited about the experience Natalie brings to Credentials. “We are thrilled to have Natalie join the Credentials sales team. Along with her experience in the Higher Education marketplace, Natalie’s hard work and entrepreneurial spirit will add immensely to our presence on the East Coast.”
From her start as an Opticianry professor to Coordinator of New Student Services and then Registrar, Natalie understands the struggles and budgetary challenges colleges and universities face every day. As former President of SUNYRA and the gate-keeper to all things related to student data security and privacy, Natalie regularly conducted workshops on FERPA and rallied campus communities to comply with the law’s intention. She also takes initiative, as Jefferson Community College was the first SUNY institution to implement electronic transcripts and later eRoboMail.
“Not only am I excited to join Credentials, but I am proud and honored to represent the leader in the industry,” added Natalie. “I know Credentials’ products and services are head and shoulders above the competition! As a former registrar at a SUNY community college, TranscriptsPlus, RoboRegistrar®, eRoboMail and the TranscriptsNetwork played a critical role in delivering superb customer service to staff, students and alumni when resources were limited.”
About Credentials Solutions
With flagship product TranscriptsPlus® and integrated automation software RoboRegistrar®, Credentials Solutions supports all major SIS platforms while providing online ordering, automated hold checking and integrated student communications supported by 13 hour per day toll-free customer service. RoboRegistrar also automates the electronic extraction and delivery of all formats of electronic transcripts, as well as the printing and mailing of paper transcripts with eRoboMail®. The turnkey system sends the transcript in the preferred format of the receiving institution. In addition, Credentials also offers ParkingPlus®, which automates parking permit ordering, payment, and fulfillment.