NORTHFIELD, IL – On Friday, July 11th, Credentials Solutions printed its 500,000th transcript with eRoboMail®. Credentials has adopted a state-of-the-art practice for fulfilling paper transcript orders, streamlining the entire print and mail process. As budgets decrease and work forces are reduced, eRoboMail enables institutions to print and mail transcripts more efficiently and allows resources to be redeployed to other mission-critical student services.
“We developed the concept for eRoboMail in response to a client looking for a print and mail solution as a result of looming fiscal cuts,” said Credentials Solutions CEO Thomas McKechney. “As innovators, we’re always looking to develop solutions to ease the minds and budgets of the Higher Education market we serve.”
eRoboMail alleviates fiscal stress on colleges and universities by fully-automating the printing, folding, stuffing and mailing of paper transcripts. Since inception, the service has saved clients money by reducing labor, inventory management, and printer maintenance costs. This service increases document security and integrity by integrating security paper, tamper-proof envelopes, and copy and thermal protections, all while being handled at Credentials Solutions’ facility. The entire process is more efficient and virtually error free, decreasing the number of resends and reducing the amount of phone and email inquiries from students and alumni.
As a service company, Credentials Solutions supports all solutions with dedicated Client Relationship Managers for institutions and world-class Customer Service Representatives to answer student and alumni phone and email inquiries. Credentials brings the most innovative transcript solutions to Higher Education and is the recognized market leader for optimizing the entire transcript process. The seamless integration of Credentials’ expanding electronic transcript reach with eRoboMail facilitates automation from ordering through fulfillment.
“The growth of eRoboMail has been incredible and beyond what we expected. Institutions have really responded to the service and that fact that we can eliminate the mundane tasks associated with paper transcript fulfillment from their office,” added McKechney. “As we approach having 50 schools utilizing the service, we’re expecting to exceed 1,000,000 printed transcripts before this time next year.”
About Credentials Solutions
With flagship product TranscriptsPlus® and integrated automation software RoboRegistrar®, Credentials Solutions supports all major SIS platforms while providing online ordering, automated hold checking, integrated student communications with 13 x 5 customer service, and electronic extraction and delivery including EDI, XML and Secure PDFs. Transcript ExchangePlus™ enables client institutions to send transcripts electronically through Credentials’ secure network as well as industry accepted transcript hubs, while integrating with the eRoboMail® service, which assumes the printing and mailing of paper transcripts. In addition, Credentials also offers ParkingPlus®, which automates parking permit ordering, payment, and fulfillment.