- Gavilan College is live with TranscriptsPlus®, the fully-automated online transcript ordering service from Credentials Solutions that is accessible from anywhere 24/7. It is tailored to fit Gavilan’s unique policies and procedures including service options, pricing, school colors and logo. Students and alumni will also have the option of sending transcripts electronically as EDI and School-to-School and 3rd Party PDFs.
TranscriptsPlus offers a secure, compliant, and easy to use online transcript ordering solution, allowing Gavilan College to free up staff and streamline the process. This self-service environment for students reduces data input by staff and collects all fees. Credentials Solutions handles all customer service calls on behalf of Gavilan College, allowing them to focus on other student services.
Gavilan College has also added eRoboMail®, the single-source solution for higher education’s most pressing print and mail needs that fully automates the printing, folding, stuffing and mailing of paper transcripts. This service increases security and document integrity by integrating security paper, tamper-proof envelopes, and copy and thermal protections, all while being handled at Credentials Solutions’ facility. Paper transcripts are processed more efficiently and with fewer errors.
“Thanks to Credentials, we have successfully implemented two out of the four projects I’ve managed this last year with very little headaches or heartache,” said Candice Whitney, Director, Admissions & Records. “I’m very happy!”
With the combination of online transcript ordering with TranscriptsPlus, data extraction and rendering with RoboRegistrar®, electronic transcript delivery through TranscriptsNetwork™ and paper transcript delivery with eRoboMail, Gavilan College has saved money by reducing labor, inventory management, and printer maintenance costs. Couple those benefits with Credentials’ industry-leading customer service, Gavilan College has cut expenses and not sacrificed the level of service expected by students and alumni.
About Credentials Solutions
With flagship product TranscriptsPlus® and integrated automation software RoboRegistrar®, Credentials Solutions supports all major SIS platforms while providing online ordering, automated hold checking and integrated student communications supported by 12 hour per day toll-free customer service. RoboRegistrar also automates the electronic extraction and delivery of all formats of electronic transcripts, as well as the printing and mailing of paper transcripts with eRoboMail™. The turnkey system sends the transcript in the preferred format of the receiving institution. In addition, Credentials also offers ParkingPlus®, which automates parking permit ordering, payment, and fulfillment.