– Chippewa Valley Technical College (CVTC) is live on TranscriptsPlus®, the fully-automated online transcript ordering service from Credentials Solutions available to students and alumni 24/7. It is tailored to fit Chippewa’s unique policies and procedures including service options, pricing and school branding.
For CVTC, choosing a third party transcript provider was easy. "The other vendors we looked at process payments at time of order and charge the person even if we can’t give them a transcript. Credentials only charges when the order is fulfilled," said Paige Wegner, Director of Enrollment Services at CVTC. "Credentials provided great assistance during set-up, adapting to our unique processing requirements, easing our concerns and streamlining the process."
TranscriptsPlus automates the transcript ordering process and offers a secure, compliant, and easy to use solution. Credentials is a third party certified PCI-DSS Tier 1 compliant payment processor. TranscriptsPlus allows Chippewa Valley Technical College to free up staff and streamline the process. This self-service environment for students reduces data input by staff and collects all fees. Credentials Solutions handles all customer service calls on behalf of CVTC, allowing them to focus on other student services.
"Credentials saves us a lot of staff time. They were very patient and helpful teaching us the process and made it easy for our staff to learn," added Wegner. "Credentials even followed up after we went live. We feel like we have someone watching our backs."
About Credentials Solutions
With flagship product TranscriptsPlus® and integrated automation software RoboRegistrar®, Credentials Solutions supports all major SIS platforms while providing online ordering, automated hold checking, integrated student communications with 12 hour per day customer service, and electronic extraction and delivery including EDI, XML and Secure PDFs. Transcript ExchangePlus™ enables client institutions to send transcripts electronically through Credentials’ secure network as well as industry accepted transcript hubs, while integrating with the eRoboMail™ service, which assumes the printing and mailing of paper transcripts. In addition, Credentials also offers ParkingPlus®, which automates parking permit ordering, payment, and fulfillment.
About Chippewa Valley Technical College
Chippewa Valley Technical College is part of the Wisconsin Technical College System and serves an 11-county area. The largest campus is located in Eau Claire, with major regional campuses in Chippewa Falls, Menomonie, Neillsville, and River Falls. The College is one of 16 WTCS colleges located throughout the state. Excellent academics, strong occupational training, small class sizes, and dedicated instructors combine to give CVTC students a high-quality education at an exceptional value.