• ERP Best Practices

    by Josh Hoagland, Vice President | Jan 17, 2017
    We can all use a little guidance now and then, especially when it comes to ERP best practices. Consider the following tips to promote a culture of engagement and reduce stress along the way.
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  • ERP Systems – A Conversation Starter

    by Josh Hoagland, Vice President | Jan 11, 2017
    We’re all very familiar with the term ERP, or enterprise resource planning, and the need for this technology, but let’s face it, ERPs weren’t built with Higher Education in mind.
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  • Credentials Explains: What is Section 508?

    by Kate Heider, Technical Writer | Dec 08, 2016
    Section 508 is an amendment to the U.S. Workforce Rehabilitation Act of 1973. It requires...
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  • Credentials Explains: What is PCI DSS?

    by Rose Addison, Manager of Documentation & Training | Dec 01, 2016
    PCI DSS stands for the Payment Card Industry Data Security Standard. It is a set of requirements designed to...
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  • Customer Service in the Digital Era: GreatEST Expectations: Part Two

    by Thomas D. McKechney, CEO | Nov 09, 2016
    Customers today are operating in a totally new way. They have more power now than ever before as social media services provide communication outlets for every opinion. Facebook, Twitter, Yelp, you name it… we’re no longer limited to word-of-mouth.
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  • A Registrar’s Guide to Making the Most of Higher Ed Conferences

    by Mindy Starcher, Vice President | Nov 03, 2016
    It is conference season! My last few weeks have been filled with travel to a number of excellent state ACRAO conferences, and at each one of them I was thrilled to see so many new members! It got me thinking about all of the conferences I attended as an assistant registrar and how many doors those types of things have opened in my career.
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  • Making the Most of Conferences – Strategies for Introverts

    by Mindy Starcher, Vice President | Nov 03, 2016
    Attending conferences has many advantages – networking being high on that list – but what if the thought of getting to know a bunch of strangers while you eloquently represent your organization gives you the cold sweats? If this sounds like you, rest assured you’re not alone.
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  • Opportunism in Parking

    by Dan Gajos, Product Manager - Parking | Oct 28, 2016
    World Series berths have brought a lot of excitement to baseball fans in Chicago and Cleveland. Along with those good feelings come businesses looking to cash in and get a piece of the action.
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  • 4 Creative Ways to Reward Your Staff on a Budget

    by Mindy Starcher, Vice President | Oct 12, 2016
    With so much emphasis on student retention these days, employee retention and satisfaction can get lost in the shuffle — and yet, they are not mutually exclusive. Here are a couple ideas you can use in your office to say "thanks" to your staff.
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  • A Security Issue You Need to Know About – MouseJacking

    by J. Jeffrey Geldermann, President & COO | Oct 06, 2016
    You’ve heard it before and you’ll hear it again… When it comes to data security, you’re never finished protecting yourself, your organization, and your customers. Hackers evolve in order to constantly create advanced malicious attacks, so you need to be both proactive AND retroactive! It’s ultimately up to you to stay abreast of evolving threats and respond accordingly.
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