• Higher Ed News Roundup

    by Kate Heider, Technical Writer | Mar 09, 2017
    From improving the academic experience for all students to the latest developments in campus connectivity and cybersecurity, here are a few of the higher ed topics we’re following right now.
    Full story
  • Registrars: Consider Adding an Information System Specialist to Your Team

    by Natalie Spooner, Sales Consultant | Feb 20, 2017
    When campus technologies change, Registrars are often the first to feel the growing pains. Converting from legacy software takes time, and new tools don’t always do everything you need right out of the box. That’s why it’s helpful to have...
    Full story
  • What Brought You To Higher Ed? - Survey

    by Mindy Starcher, Vice President | Feb 10, 2017
    How did you find your way into Higher Ed?
    Full story
  • Credentials Explains: What is SOC 2?

    by Rose Addison, Manager of Documentation & Training | Feb 01, 2017
    SOC 2 is the next generation of globally recognized SAS 70 auditing standards, which were set forth by the AICPA in 1992 and centered around financial reporting. As the Internet grew and cloud computing and web services became ubiquitous, the AICPA updated its standards to meet the needs of the information age and its new business models.
    Full story
  • ERP Worst Practices

    by Josh Hoagland, Vice President | Jan 17, 2017
    When it comes to ERP practices, there are some definite no-nos. Avoiding these potential pitfalls will save you time, money, and headaches in the future and allow you to work smarter, not harder.
    Full story
  • ERP Best Practices

    by Josh Hoagland, Vice President | Jan 17, 2017
    We can all use a little guidance now and then, especially when it comes to ERP best practices. Consider the following tips to promote a culture of engagement and reduce stress along the way.
    Full story
  • ERP Systems – A Conversation Starter

    by Josh Hoagland, Vice President | Jan 11, 2017
    We’re all very familiar with the term ERP, or enterprise resource planning, and the need for this technology, but let’s face it, ERPs weren’t built with Higher Education in mind.
    Full story
  • Credentials Explains: What is Section 508?

    by Kate Heider, Technical Writer | Dec 08, 2016
    Section 508 is an amendment to the U.S. Workforce Rehabilitation Act of 1973. It requires...
    Full story
  • Credentials Explains: What is PCI DSS?

    by Rose Addison, Manager of Documentation & Training | Dec 01, 2016
    PCI DSS stands for the Payment Card Industry Data Security Standard. It is a set of requirements designed to...
    Full story
  • Customer Service in the Digital Era: GreatEST Expectations: Part Two

    by Thomas D. McKechney, CEO | Nov 09, 2016
    Customers today are operating in a totally new way. They have more power now than ever before as social media services provide communication outlets for every opinion. Facebook, Twitter, Yelp, you name it… we’re no longer limited to word-of-mouth.
    Full story