• 4 Benefits of Automation in the Workplace

    by Kate Heider, Technical Writer | Apr 26, 2018
    At Credentials, we automate back-office processes for university registrars. Our core mission is not to replace jobs, but to help registrars do their jobs better with software that handles repetitive, time-consuming tasks.
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  • Innovation in the Registrar’s Office

    by Kate Heider, Technical Writer | Apr 10, 2018
    Registrars know all about small, incremental innovations, as they’re often pressured to perform with ever-shrinking budgets and workarounds. This kind of innovation is really more of a mindset.
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  • Eight Tools We Love

    by Rose Addison, Manager, Documentation & Training | Dec 14, 2017
    Do you have too much to do and too little time to do it? I find myself in that position a lot, but thankfully, I have found different tools and programs to help make my job easier. I went around the office and asked my coworkers to add on to the list. Maybe you can utilize some of these in your office.
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  • Eight Lessons Learned in Emotional Intelligence: a Roundup!

    by Rose Addison, Manager of Documentation & Training | Nov 08, 2017
    Emotional Intelligence (EQ) – the ability to make emotions work for you, rather than against you – has been gaining a lot of attention in recent years, and for good reason. As it turns out, those who exemplify EQ are easily set apart from those who don’t…
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  • How to Choose the Best Management Methodology for Your Higher Ed Project

    by Mark Bonges, Vice President, Applications Development | Sep 19, 2017
    Here are three project management methodologies to consider, plus their pros and cons, to help you choose one that’s right for you.
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  • 5 Ways to Make Efficient Use of Downtime in the Registrar's Office

    by Natalie Spooner, Sales Consultant | Jul 25, 2017
    Those rare occasions throughout the year when most students are away – midsummer, the fall semester break, late winter – are ideal for taking stock, advancing skills, and boosting morale. With that in mind, here are a few ways to make the most of those times.
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  • It’s All about Relationships – Relationships 202: My BIGGEST Takeaway: Emotional Intelligence

    by Natalie Spooner, Sales Consultant | Jul 11, 2017
    In this final post of the series, I’m drawing parallels to what I believe is a common thread – emotional intelligence. Emotional intelligence can be hard to define, in fact, psychologists still debate the true definition today.
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  • Credentials Explains: Our Approach on Authorization

    by CS Staff | Jun 28, 2017
    Here at Credentials, we offer several authorization options to our TranscriptsPlus® clients. Not every institution utilizes each method – as clients choose methods that work best for their specific preferences and requirements.
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  • It’s All about Relationships – Relationships 201: Cohesive Words & Actions

    by Natalie Spooner, Sales Consultant | Jun 09, 2017
    In this series, I’ve been writing about the significance of relationships, in and out of the workplace. In my last blog post, I focused on trust and respect being core components in your successful relationships. Today, I’m building upon that idea, as I further explore the importance of words and actions working in cohesion.
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  • It’s All about Relationships – Relationships 102: Trust & Respect

    by Natalie Spooner, Sales Consultant | May 11, 2017
    Trust and respect go together like milk and cookies… but what happens when someone burns the cookies or puts the empty milk carton back in the refrigerator?
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