• 4 Benefits of Automation in the Workplace

    by Kate Heider, Technical Writer | Apr 26, 2018
    At Credentials, we automate back-office processes for university registrars. Our core mission is not to replace jobs, but to help registrars do their jobs better with software that handles repetitive, time-consuming tasks.
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  • Innovation in the Registrar’s Office

    by Kate Heider, Technical Writer | Apr 10, 2018
    Registrars know all about small, incremental innovations, as they’re often pressured to perform with ever-shrinking budgets and workarounds. This kind of innovation is really more of a mindset.
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  • Beyond Management: What Type of Leader Are You? Take the Quiz!

    by Rose Addison, Manager, Documentation & Training | Mar 30, 2018
    Besides these fundamental factors, many leadership styles exist. While no one person operates solely within one style (that’s a good thing), understanding your own leadership tendencies can help you change your approach when the situation calls for it.
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  • Data and Decision-making in Higher Ed

    by Kate Heider, Technical Writer | Mar 05, 2018
    "Data-driven" is not just a buzzword anymore, it's a mission. In recent years the tracking and analysis of data has become increasingly sophisticated, especially in higher ed where it’s gone beyond the registrar’s office and enrollment.
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  • Beyond Management: What Makes a Great Leader?

    by Rose Addison, Manager, Documentation & Training | Feb 19, 2018
    In this series, I’ll be talking about leadership – what it is and what it isn’t. I’ll explore what drives good leaders, why they lead the way we do, and how those in leadership positions can ultimately motivate others to do more!
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  • Credentials Explains: What is a Data Matrix Barcode?

    by Rose Addison, Manager, Documentation & Training | Feb 06, 2018
    A data matrix barcode, or DMB, is a unique two-dimensional barcode encoded with alphanumeric information.
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  • Credentials Explains: What is the Intelligent Mail Barcode?

    by Rose Addison, Manager of Documentation & Training | Jan 23, 2018
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  • The Customer Experience – Five Trends We Don’t See Going Away Anytime Soon

    by Rose Addison, Manager, Documentation & Training | Jan 11, 2018
    These days we’re hearing more and more about the importance of a positive customer experience (CX), but what does that really entail?
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  • Eight Tools We Love

    by Rose Addison, Manager, Documentation & Training | Dec 14, 2017
    Do you have too much to do and too little time to do it? I find myself in that position a lot, but thankfully, I have found different tools and programs to help make my job easier. I went around the office and asked my coworkers to add on to the list. Maybe you can utilize some of these in your office.
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  • Credentials Explains: What is License Plate Recognition? – Part 1

    by Rose Addison, Manager of Documentation & Training | Nov 29, 2017
    License Plate Recognition (LPR) is an image-processing technology used to identify vehicles by their license plates.
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